Remotes & Accessories

[Abraham4]

My power cable has not worked for more than a month. The Roku device cannot connect to wifi without it, so replacing with other USB cable only power up the device, no connection. The replacement USB Power Cable with Long-range Wi-Fi® Receiver is $20, which is huge percent of the price of the device. s/n:C237A6984966

[RokuKariza-D · Accepted solution]

Hi @Abraham4

Thanks for the post.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza