Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Abraham4
Level 7

USB Power Cable with Long-range Wi-Fi® Receiver

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My power cable has not worked for more than a month. The Roku device cannot connect to wifi without it, so replacing with other USB cable only power up the device, no connection. The replacement USB Power Cable with Long-range Wi-Fi® Receiver is $20, which is huge percent of the price of the device. s/n:C237A6984966

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RokuKariza-D
Roku Employee
Roku Employee

Re: USB Power Cable with Long-range Wi-Fi® Receiver

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Hi @Abraham4

Thanks for the post.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: USB Power Cable with Long-range Wi-Fi® Receiver

Jump to solution

Hi @Abraham4

Thanks for the post.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.


All the best,
Kariza

Kariza D.
Roku Forum Moderator