Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Kimmy2583
Level 7

Re: Roku streaming stick+ draining batteries

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Agree! That's why I'm here! I'm constantly changing batteries n they're not cheap. I say.. we have had rechargeable things forever! Why not a stand like the old cordless phones had/ have? I mean it shows on screen when batteries are getting low. I love my roku and the flexibility of streaming options etc. No way I'd go back to cable or dishes but unless roku is n kahoots with the battery company, let's go rechargeable! 

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allyk
Level 7

Re: Roku streaming stick+ draining batteries

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I'm experiencing the same issue...has Roku Support offered anything other than "we're working on it"??

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Admirer
Level 8

Re: Roku streaming stick+ draining batteries

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After 1 year wait, Got sick of all these, threw away both the Rokus and got a chromecast and a Fire stick. Finally i dont have to deal with a **bleep** device with a horrible remote Lol.. bah bye Roku , I am signing off !!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku streaming stick+ draining batteries

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@allyk

Thanks for the inquiry.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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allyk
Level 7

Re: Roku streaming stick+ draining batteries

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Serial no: yh00f1088833

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Boz
Level 11

Re: Roku streaming stick+ draining batteries

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Wow.  It's really odd how different people have different experiences / opinions.

Unless you need to use certain "hacks" (for lack of a better word), such as side loading or using a VPN directly on the streaming device, Roku is superior for most users.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku streaming stick+ draining batteries

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@allyk

Thanks for the post and providing us with your information.

Please be aware that your device is no longer under warranty. It's possible that the remote may be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories

For more information about our device warranty, visit our Support page here: Player warranty and license agreement


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Camilla1940
Level 8

Re: Roku streaming stick+ draining batteries

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This is February 14, 2022 and I am experiencing the same problem.  I can't afford to buy enough batteries to keep the Roku device operative!  What's the solution, Roku?

pennsy
Level 8

Re: Roku streaming stick+ draining batteries

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Rechargeables 

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku streaming stick+ draining batteries

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Hi @Camilla1940,

Thanks for reaching out to the Roku community!

I understand that you are having a battery drain issue, is that correct?

Have you tried to remove and reinsert the batteries if this helps resolve the issue? 

If the issue still persists, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Best regards,
Mary

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