Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have no clue! I’m about ready to return it and get a fire stick at this point 😂🤷🏻♂️. I’ve tried everything at this point. Watched every YouTube video possible as well as reading every article and still can’t fix it.
Post your Roku model numbers (settings...system...about), your Router model numbers, and your ISP (internet provider) along with some more details of your issues (error codes, etc) and what you have tried specifically so far.
More than likely just a network/router setting and hopefully can get you both back up and streaming.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
My Roku Express won't connect! It's brand- new, it wouldn't accept my wifi password, I rebooted it and the router several times, then ended up changing my wifi password, and all of a sudden it worked - for about 48 hours. Now it won't connect anymore! I can't get in touch with anyone at the company, does anyone know what to do?