[Waiting on Partner] Tablo TV channel crashing when trying to play recorded content.

It's been 3 weeks..........

Had to pull out an old Chromecast I had sitting in a drawer for 3-4 years in order to watch football on my local's this weekend since ROKU seems incapable of figuring out what they broke or rolling back the update.  And I did not hate it.  It worked flawlessly with the Tablo. It is getting close to making a change for greener pastures with a device that does what it is supposed to do.

It's been 3 weeks.......... we are past calls for patience

I had to buy a Google TV stick to replace one of my rokus just for use with Tablo. After having JUST purchased the two rokus a month ago for this very purpose, as part of my cord-cutting, this was extremely disappointing and frustrating.

As others have said, I believe the workaround is to roll back to the last working 13 version or to push 13 again  as a new 14 update while you figure out what's going on. You have enough people having responded with their information about the device and the problem that you shouldn't still be asking for more reports it would seem... a band-aid should not have taken 3 weeks (and counting)

I've received all of the requests for model of Tablo, software version of Tablo, TV brand, model etc.  I have 5 different TV's of 4 different makes!  Which got me thinking, what is the TV in my RV?  Insignia, with Amazon Fire built in.  Went out, turned it on and began the download.  Until now, I have never received local TV on its puny antenna.  Suddenly I could watch local TV with no problem.  

Roku can say what they will, but Roku will not function for me, Amazon Fire in the RV did.  Roku needs to stop snipe hunting and placing blame and sort their problems out.  Surely there is some sort of change log that they keep when they revise software, start there. Use proper problem solving techniques, not blame placing.  Looks like I need to order several fire sticks from Amazon and throw the Roku in the weeds!  

Good Luck!

Done.

I'm telling everyone I can.

Might be like shouting into the wind, but I will NEVER purchase another roku product EVER AGAIN. 

rowque, I don't think it has anything to do with the Roku device.  I have a 3920 and a 4802 that both recently updated to 14.0.4 build 12221 and they both still work with my Tablo 4th generation for streaming channels, OTA, and recorded programs.  I think you'll find people that have said that they have the same devices and the Tablo app doesn't work.  I don't know if I'm lucky or there's something about my setup.  One thing I will note is that I'm not using a 4k TV (I may try one to see what happens).  One of my TVs is 1080p and the other is 720p.  I'm guessing there's others with working Tablo apps on 14.0.4.  Maybe there's some common denominator.

Fire TV and Google TV devices both work great with Tablo.  I switched 4 TVs from Roku for less than $100 and I'm not going back.

Both of my TVs are not 4K and when my Rokus updated to ver 14.0.4 Build 12221 I could not see any of my OTA channels on mt Tablo gen 4.  Sharp LC-46D65U and LG 24LB4510. The new Google TV worked on both TVs with my Tablo Gen 4!  Over 2 weeks now one of my Roku 3941X2 updated to Ver 14.0.4 Build 1221 stopped working with my OTA channels on my Tablo Gen 4. My other 3941X2 went down 5 days ago when it up dated to 14.0.4 ver 12221.

Ordered a new Firestick today. Amazon had this one 40% off next day delivery. I will see how this works. Hopefully well since Dish cuts off the 26th!  We are living on someone else’s timeline so a loss of sale is regrettable to you but necessary for me!

Goodbye Rolu,  This has been more arduous than climbing up to repair and realign my antenna!

I have higher expectations, and requirements from my vendors.

You can fix this Roku.. I do not want Google and Amazon to take over the world.

Best Buy has high expectations too. Right in their TV sales area. They have specific shelves with Rokus, Tablo 4th generation, and antenas. Right next each other. Chromecast and Amazon boxes are not even in the store. You can order them and they’ll deliver the google box in 2 days, they sell TV’s with Roku built in.

You guys need a coach and get off the couch.

From another angle. What Roku product series does support Tablo? I’ll just buy one,

The TV that works with the roku and tablo is an older 720p tv.  That may be why it works.  The TV that doesn't work is an 1080p.  I do not have any 4k tvs.

MODEL  3941X2

SS           X02200N5UKG6

SOFTWARE   14.0

DEVICE ID  SOHAK445UKG6

Hi, Community users!

Thanks for keeping us posted in the thread regarding the issue you've encountered with the Tablo TV app.

We are actively investigating the issue at hand with our team and are committed to finding a resolution. We understand the importance of this matter and want to assure you that we will keep you updated on any developments throughout the investigation process. 

Your cooperation and understanding are highly valued during this time. If you come across any related issues or have discovered a potential workaround that could help, please do not hesitate to inform us. Your feedback is crucial, and we are here to provide support and assistance to the best of our ability. Thank you for your patience as we work to resolve this situation.

Best wishes,
Kash

We don't have any 4k tvs

Tablo works on the TV that did not update to 14.0

Google works great now.

Probably ditching all the ROKU stuff.

Not happy with the slow fix.

Google stick works great

We stopped being "understanding"... I'm now on a mission to warn my community to boycott roku and not purchase their products going forward.

If you simply rolled back your previous software that WORKED with tablo,  you would have happy customers.  Obviously there's some profit here preventing your fixing this.

I'm done, but my information campaign has only just begun.

Roku, you truly SUCK!!