[Solved] Playback Error on Paramount+ – Check for an update
Hi Roku Community users,
UPDATE 12/12 From Paramount Plus:
Thank you for your patience while we investigated the issue. We sincerely apologize for the inconvenience and delay, but we now have an update.
We’ve discovered that many subscribers using Amazon EERO or Google Mesh are experiencing similar issues. It appears that EERO is blocking the site "doubleclick.net," which functions like an ad blocker and may be causing the problem.
To resolve this, please add "doubleclick.net" to the trusted website list on your EERO device. This should help prevent further disruptions.
If you need assistance with adding this website, you can follow this link for a step-by-step guide: EERO Secure Support.
Thank you again for your understanding and cooperation! We're here to support you every step of the way.
Hello Roku Community!
Thank you for bringing this issue to our attention!
UPDATE 12/13: We’re happy to inform you that the issue has been resolved for most users.
To make sure everything is up to date, please follow these steps to check for any available updates:
- Press the Home button on your Roku remote.
- Scroll and select Settings.
- Choose System.
- Select Software Update.
- Click Check Now to manually check for updates.
Once the update is complete, try opening the app or channel again.
We'll now close this thread and mark it as resolved.
If the issue persists after updating, please feel free to create a new thread, and we’ll gladly assist you further.
Thanks for being a part of the Roku Community!
Happy Streaming! 💜
