Issue Tracking Board

[RokuEmmanuel-D]

Hey everyone!

Thanks for letting us know about this issue. Our team is working on a fix right now.

We're still investigating to understand what's causing the problem.

In the meantime, you can contact the Tablo TV support team for help.

We appreciate your patience. We'll mark this post as solved for now, but you can always check the Community for updates.

Best,

The Roku Community Team

[RokuEmmanuel-D · Accepted solution]

Hi Community Users!

Thanks for reporting this issue to us and for your cooperation while the team is actively working on a fix.

The relevant team at Roku is still currently conducting a thorough investigation into this issue to understand its root causes and determine an appropriate resolution.

While we continue to collaborate closely with the Tablo TV support team, we recommend that you reach out to them directly for the latest updates and any assistance you may need. 

We are grateful for your understanding and continued participation in the Roku Community.

Note: We'll mark this post as solved for everyone's visibility.

All the best,
The Roku Community Team

[SpudManTV]

My Tablo is up to latest version and I still have same issue in Roku.  I can play Tablo on any device but will not play on Roku device.  It opens and then returns to guide.  This has only happened since Rokus last update to 14.0.4. 

[mrj55]

This problem is not solved. The Roku audio adjustment allows the recorded video or tv channel to be played but no sound!

[Mz3600]

I don’t know what makes you think this issue has been resolved. It has not. I have seen no positive solutions. This ticket should be left open until satisfactorily resolved. 

[Memolon1]

With all the respect Emmanuel-D the issue hasn’t been resolved at all ,we been waiting patiently for 3 weeks and nothing is been resolved PLEASE!!! Do not mark as a solved problem!!! Otherwise Roku is not taking this seriously Thank you!!!

[btg2]

Resolved? Hardly.

The only reason my Tablo started working today is because I bought a new Fire Stick.

Will you buy back my Rokus ?

[Kempkerr]

Can you not find a way to allow the effected users to roll back to 13 and set their devices to not update until you can get this resolved. If not we will all have to purchase new streaming devices, and I doubt any of those new devices will have a Roku label on it.

[Omnicron33]

Device Model:  4630X-Roku Premiere+
Serial Number: YR00ER970708
Device ID: 7KA74E970708
OS Version: 14.0

[Yampyboy]

Tablo users it is working on the iPhone & Ipad after the 14.0 update . Sadly, on my two Roku express  boxes which are connected tu the TV’s they are not.Ths issue started two weeks ago & Roku & Tablo tld me they are working tu fix it .when I don’t knw .