Issue Tracking Board

[Rochbrew]

even tho you have a button for the rest you a safety pin an push it in an hold for 20 seconds and then it will be fixed 

I was on hold for 2hrs an I figured it out my self lol 

[RokuMaryEF · Accepted solution]

Hey everyone,

We believe the OS 14.1 update has resolved the issue for most devices. However, we’ve noticed that some TVs may not be updating automatically.

If your TV hasn’t been updated yet, please send us a private message (PM) here with your Device ID. We'll be happy to help push the update through for you.

We’re closing this thread now, but thank you all for your patience and understanding!

The Roku Community Team

[dxander01]

We have followed all of the reset information listed on this forum.  The TV will not reset and is in a constant recovery mode loop.

Roku TV - Serial Number X02000XWDHYD