Forum Discussion

RokuAustin's avatar
RokuAustin
Community Manager
2 years ago

[SOLVED] XFINITY - Audio out of sync on Xfinity channel

We are receiving reports from users that the audio is out of sync on the XFINITY streaming channel.  [UPDATE] [FIXED] 8.9.23 We believe this issue has now been resolved. 🎉 Please check for a sys...
Fixed
ricbertsch's avatar
ricbertsch
Reel Rookie
2 years ago

Has there been an system or Xfinity app update? I still show 12..0.0 And Xfinity Stream Version 6.13

RokuAustin's avatar
RokuAustin
Community Manager
2 years ago

Hi all, 

We believe this issue has now been resolved. 🎉

Thanks for your ongoing patience. There is a chance that this issue is not resolved for everyone, but, we're going to go ahead and close this thread now to keep the responses accurate. 

If you are still experiencing this issue, check for a system update, and try again. Still seeing an issue? Go ahead and start a new thread, and shoot me a PM.

We're going to go ahead and mark this post as solved. Thanks for reporting this!

Roku Community Team