Hi f2bme,
Thanks for your first post in the Roku Community!
We're sorry to hear that you've been having an issue with the audio that is out of sync with playing content on the Xfinity channel.
Just to verify, are you using an A/V receiver or soundbar with your TV/Roku player setup? When did this issue first start occurring?
In Settings > Audio > Audio mode, what setting do you have selected? Does the same issue occur if you change the setting to Stereo or Auto?
One additional suggestion we would like for you to try is you can check for a manual system update by navigating to Home > Settings > System > System update > Check now and seeing if you notice any difference.
We would recommend trying to see if that resolves your issue. Please keep us posted.
Best regards,
Mary
This does not solve the problem, I too have experienced the same issues and have tried all of the suggestions you have provided with no resolution. This all started with your May 2023 software version release which needs to be rescinded until an update to correct all of the problems we are experiencing with this latest version of software can be released.
