For the last several weeks I've been experience a high level of audio/video sync issues with the Xfinity Stream app. I shared this on the appropriate Xfinity Community Forum, and the official response was "this is actually a known issue on Roku's end, that they are working on a fix for". Do you recognize your responsibility to resolve this issue, and if so, what is your ETA? This may cause me to replace my 3 Roku devices with an alternative device that does NOT experience this issue on an ongoing basis.
In all honesty, the Xfinity stream app is one of the worst, though Peacock isn't much better.. I have a Roku Ultra 4800R with 200 mpbs wired connection and it still sucks. I doubt the problem lies with the Roku
I'd like to see somebody take ownership of the issue, and drive it to resolution with the extensive technical resources of both Xfinity and Roku. I really don't care who leads.
