Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Solution!! I’m not an employee but here’s what we did. download the Roku app. It’s white with purple letters. We had two phones we wanted added. One was added with setup. The other came later. I have found that you need to download this on the devices you want linked. Use the remote/app WITH the device you want linked it’ll work if you sign into the account on that device. On the app you can go to the “remote” toggle at the bottom, click the magnifying glass for search, type in “link” from there you will get a few different choices. I have also found that you can connect a ps4 to a different Roku tv because we are all on the same WiFi. So my son who has another Roku every in his room can actually switch his ps4 to our room by going to the Roku app, search link and click the link with the game controller.. If this makes since. The third one down is “link tv”
Your idea to do a factory reset does Not work. I have tried two different networks and have done several factory resets and still no link code What is the secret?? Why cant we get this code to get our system set up
@rachrmz, you only link a Roku device to a Roku account. If you've been watching The Roku Channel on a non-Roku smart TV or computer/tablet/phone there's nothing to link. If I'm misunderstanding what you're saying let us know.
Roku Community Streaming Expert
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