Forum Discussion

xolivy's avatar
xolivy
Newbie
6 years ago
Solved

How to find link code on Roku TV I've already been using

One of my Roku TVs has been working, but was never linked to my account. How do i link this tv to my account? I cant find a way to show a activation code. TV has been in use for 6 months. Connects to...
TV & Player Setup
  • Tivoburkee's avatar
    Tivoburkee
    6 years ago

    You have to do a factory reset to get a link code. If you have access to the menu:

    settings> system> advanced system settings> factory reset

Cgriffit's avatar
Cgriffit
Reel Rookie
5 years ago

I am not getting a code on my tv it's just a white circle  going around and around

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
5 years ago

Cgriffit 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can generate a link code and finish setting up your Roku device. Then once your device has been activated and setup, try switching back to your home wireless network.

Please keep us posted what you find out.


Thanks,
Danny