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Tivoburkee
6 years agoCommunity Streaming Expert
You have to do a factory reset to get a link code. If you have access to the menu:
settings> system> advanced system settings> factory reset
Cgriffit
5 years agoReel Rookie
I am not getting a code on my tv it's just a white circle going around and around
- RokuDanny-R5 years agoRetired Moderator
Thanks for the post.
We recommend rebooting both your wireless router and your Roku device.
I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can generate a link code and finish setting up your Roku device. Then once your device has been activated and setup, try switching back to your home wireless network.
Please keep us posted what you find out.
Thanks,
Danny