Forum Discussion

xolivy's avatar
xolivy
Newbie
6 years ago
Solved

How to find link code on Roku TV I've already been using

One of my Roku TVs has been working, but was never linked to my account. How do i link this tv to my account? I cant find a way to show a activation code. TV has been in use for 6 months. Connects to...
TV & Player Setup
  • Tivoburkee's avatar
    Tivoburkee
    6 years ago

    You have to do a factory reset to get a link code. If you have access to the menu:

    settings> system> advanced system settings> factory reset

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
6 years ago

You have to do a factory reset to get a link code. If you have access to the menu:

settings> system> advanced system settings> factory reset

  • Cgriffit's avatar
    Cgriffit
    Reel Rookie
    5 years ago

    I am not getting a code on my tv it's just a white circle  going around and around

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      5 years ago

      Cgriffit 

      Thanks for the post.

      We recommend rebooting both your wireless router and your Roku device.

      I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can generate a link code and finish setting up your Roku device. Then once your device has been activated and setup, try switching back to your home wireless network.

      Please keep us posted what you find out.


      Thanks,
      Danny

  • inkpig64's avatar
    inkpig64
    Newbie
    5 years ago

    i did a factory reset but never saw a unique code on the tv.....i cant link the account.

    • renojim's avatar
      renojim
      Community Streaming Expert
      5 years ago

      inkpig64, what did you see on the TV?  I don't know whether the link code is used anymore.  The current method is to enter your email address and you'll receive an email with a link to link your device to your Roku account.

  • babygirl1962's avatar
    babygirl1962
    Newbie
    4 years ago

    IF MY ROKU TVS ARE NOT LINKED HOW AM I GETTING ROKU? WE HAVE A Roku account.

    • renojim's avatar
      renojim
      Community Streaming Expert
      4 years ago

      babygirl1962, can you give more details.  If you're getting a Home Screen with all your installed channels/apps then your TV is linked to some account.  You can see the account by going to Settings->System->About.  If you're saying you're not getting that far then let us know exactly what's going on.

      • cindyconyiers's avatar
        cindyconyiers
        Newbie
        4 years ago

        I was told by Amazon to upgrade my Roku device on Roku.com which I did to the recommended 3930X model. I am using RCA cables through an adapter recommended by a tech.  During the TV set up I was told to input the link code shown on the TV which I can't do as the screen only show colored bars across the screen. 

        P.S. I originally tried using the previous device which cut in and out during a movie where I had to go back to Roku and search for the movie to resume watching it so I removed that device and installed the new 3930X model that only shows colored bars across the screen.

  • be_li-da's avatar
    be_li-da
    Reel Rookie
    4 years ago

    I already did factory reset but it still won’t give me my link code. I’ve been trying for 2 days. I really want to activate my tv but it won't give me the link code. please help

    • renojim's avatar
      renojim
      Community Streaming Expert
      4 years ago

      be_li-da, when you performed the factory reset your TV should have started over with asking you for your language preference.  Did that happen?

      • be_li-da's avatar
        be_li-da
        Reel Rookie
        4 years ago

        yes it did! the tv wont allow me to sign in either i don’t  know if that can be a reason or an effect of not linking it 

  • Amynboys4's avatar
    Amynboys4
    Newbie
    4 years ago

    Won’t that wipe out my whole Roku?

    • renojim's avatar
      renojim
      Community Streaming Expert
      4 years ago

      Amynboys4, what are you trying to do?  You may want to start a new topic and state your problem clearly and completely.

  • consolinodom's avatar
    consolinodom
    Newbie
    3 years ago

    The tv locks up on the enter your email screen.   I have entered my email address but never get the ruku email 

     

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      3 years ago

      Hello consolinodom

      Thanks for reaching out here in the Community!

      We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

      With more information, we can assist you further.


      All the best,
      Kariza

  • NIKKIB22's avatar
    NIKKIB22
    Newbie
    3 years ago

    Yes hi I need a code for my Roku account 

    • RokuKarla's avatar
      RokuKarla
      Retired Moderator
      3 years ago

      Hello NIKKIB22

      Thanks for posting in the Roku Community!

      We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern, we would like to know how we can help.


      Regards,
      Karla