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JohnB9411
Reel Rookie
‎10-17-2021 02:36 PM

Changing out devices Notification

Do you have to notify ROKU when you change out devices? Or, is that done electronically during the change out? I want to make sure the device is registered, incase it becomes defective.

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AvsGunnar
Community Streaming Expert
‎10-17-2021 05:50 PM

Re: Changing out devices Notification

@JohnB9411 

It is done during activation.  No need to notify Roku of anything.  After you complete activation, you can navigate to https://www.roku.com/ and then login to your account and see your device activated details, etc.

You can use multiple Roku's in a house.  Not limited to one device.  If you are keeping as a spare, just unplug and put in a drawer.  If you plan to give away to a stranger, then factory reset the old one and deactivate it under your account. (again, at https://www.roku.com/)

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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DBDukes
Community Streaming Expert
‎10-17-2021 07:00 PM

Re: Changing out devices Notification

@JohnB9411 wrote:

I want to make sure the device is registered, incase it becomes defective.

Keep your receipt.

I put mine in the Roku box, and I keep the box.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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