Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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rc12
Level 7

roku ultra 4800r does not stay on. Have to disconnect the power cable and or hdmi cable to restart

Hi My roku ultra roku is fairly new. The power does not stay on when the tv is off. I have to keep on disconnecting the power cable and or hdmi with internet cable. Has anybody had any problems with this issue. My model is 4800r

1 REPLY 1
renojim
Community Streaming Expert

Re: roku ultra 4800r does not stay on. Have to disconnect the power cable and or hdmi cable to rest

Look for a new "power savings" setting under Settings->System->Power.  Even with that enabled you should be able to wake your Ultra by pressing Home on your remote.

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