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Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

roku express went wonky on me - asks to add remote

All of a sudden the screen prompts me to add the remote.  Happened while I was watching tv.  No matter what button I pushed it went back to that screen. The really freaky part is that when I tried to switch it over to my regular tv, it would go back to roku. I shut the tv off and roku turned back on!! Any help would be greatly apppreciated

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Roku Employee
Roku Employee

Re: roku express went wonky on me


Thanks for the post.

What Roku model device are you using? Can you please provide a screenshot of the issue you are seeing? What are the steps to reproduce the issue?

With more detailed information we will be able to assist you further.


Danny R.
Roku Forum Moderator
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