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Simon_Templar's avatar
Simon_Templar
Roku Guru
2 years ago
Solved

"Hide This Ad" Feature Doesn't Always Seem To Work

Hi.  As the subject line implies, the "Hide This Ad" feature doesn't always seem to work correctly.  That is, unless I'm missing something or don't fully understand how it's designed to operate. Wha...
  • RokuArjiemar's avatar
    RokuArjiemar
    10 months ago

    Hello! jackstraw65,

    Thank you for posting in the Roku Community!

    We appreciate your reaching out to us regarding managing your ad preferences. We are happy to assist you.

    By sharing your ad preferences, you can control the ads shown on your Roku streaming device's Home Screen and screensaver.

    Due to the various ways ads are delivered, an ad may reappear in some cases. If a previously hidden ad reappears, you can request that it be hidden again.

    For more detailed information on ad preferences, please check it here: How to manage them.

    Thanks,
    Arjiemar