Forum Discussion

Timmayyy's avatar
Timmayyy
Newbie
2 years ago

iPhone screen mirroring no sound except YouTube

Bought a basic Roku stick months ago. The screen mirroring was fantastic. I have a basic iPhone.

All of a sudden, when I play videos, I have recorded. there is no sound.

 There is no sound.

When I play videos on Facebook now there is no sound.

Somehow, when I screen mirror YouTube from my phone there is sound.

I see to go into audio settings and change it to stereo. Did that —not fixed

there’s no audio is all over Google and this page so please Roku tell us what the friggin fix is. This is infuriating.

18 Replies

  • MarshalArts's avatar
    MarshalArts
    Newbie
    2 years ago

    Using the Roku remote, press * and then change Audio from Leveling or Night to Off. Once Audio was changed to Off, sound from the iPhone began to work.

    • sgcox's avatar
      sgcox
      Newbie
      8 months ago

      Mine was on off put it on leveling and the sound worked. Thank you!

  • Teetee2013's avatar
    Teetee2013
    Newbie
    6 months ago

    I FIGURED IT OUT!  Just open the YouTube app let something with audio play, and that’ll trigger the audio to start back working for the other apps!!!!

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      6 months ago

      Welcome to the Roku Community, Teetee2013!

      Thanks for sharing your tips and workaround on this thread. This might help other users who are also experiencing the problem. 

      If the issue persists, please let us know, and we'll help you with this even further. 

      Best,
      Emman

      • TRIT's avatar
        TRIT
        Newbie
        5 months ago

        Also experiencing this issue on an iPhone.

        Is there any update on this?

         

        UPDATE:

        The following worked for me.

        1) Pressed *

        2) Turned sound leveling OFF

        3) Reset my Roku and THEN it started working.

         

        Good luck!

         

        SECOND UPDATE:

        Sadly, this issue keeps happening unless I reboot my Roku.

        Engineering team, can the Roku OS get a feature where you can schedule nightly/weekly reboots?

         

  • ronwaller1's avatar
    ronwaller1
    Newbie
    2 years ago

    I have the very same issue.  I am researching but so far have found no solution.

     

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      2 years ago

      Hi Timmayyy ronwaller1,

      A warm welcome here in the Roku Community!

      We understand you're having a problem with the screen mirroring since you can't hear any sound. We're happy to assist you further. Please try to check the volume settings. It's a simple and basic fix: turn the volume down on your phone or tablet and turn it up on your Roku. Restart the devices. Try restarting both your phone and Roku device.

      Let us know how it goes, and we will continue to assist you further.

      Best regards,

      John

      • Scuba2321's avatar
        Scuba2321
        Reel Rookie
        2 years ago

        Still no audio what do I do.. reset both devices multiple times but whenever I'm screen mirroring there is no audio...