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tomwing
Newbie
‎03-28-2023 09:23 AM

airplay not working on Premiere+ model 4630X

using MacBook Air computer.  It has worked well for past 2 years !

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RokuLianna
Retired Moderator
‎03-28-2023 09:32 AM

Re: airplay not working on Premiere+ model 4630X

Hi @tomwing

Welcome to the Roku Community!

If you are experiencing issues with AirPlay not working on your Roku Premiere+ model 4630X, here are some steps you can try to troubleshoot the issue:

  • Ensure that your Roku Premiere+ and the device you are trying to AirPlay from are on the same Wi-Fi network.
  • Check for any available software updates for your Roku device. You can do this by going to Settings > System > System update > Check now.
  • Restart your Roku device by going to Settings > System > System restart.
  • Restart the device you are trying to AirPlay from.
  • Ensure that AirPlay is enabled on your Roku device. You can do this by going to Settings > Apple AirPlay and HomeKit > AirPlay > On.

If you are still experiencing issues, try resetting your Roku device to its factory settings. To do this, go to Settings > System > Advanced system settings > Factory reset.

We hope it helps


Warm regards.
Lianna

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