Forum Discussion

Bri's avatar
Bri
Channel Surfer
10 months ago

Will the Ultra 2024 model handle PGS and other image-based subtitles when playing MKV files via Plex

Will the Ultra 2024 model handle PGS and other image-based subtitles when playing MKV files via Plex media server app? 

Past Roku models have not, and forced me to abandon ROKU for Nvida Shield, which handles PGS subs without issue.   

15 Replies

  • snowfox's avatar
    snowfox
    Channel Surfer

    Not too keen on recharge feature. Wallworts are a nuisance. 

    Also the programmable  key on the remote look like they got sold off. 

  • jimsz's avatar
    jimsz
    Streaming Star

    Normally I would upgrade on of my 5 Rokus (the older ones) but I'm done. With all the garbage forced onto the home screen and in the app, I'm done.

    Once AppleTV is update this year that's where I'm headed. Roku killed a great product by getting greedy.

    • atc98092's avatar
      atc98092
      Community Streaming Expert

      The "garbage" on the Roku home screen is nothing compared to a Fire TV device or any Android/Google TV device. I spend so little time on the home screen it's pretty easy to ignore what they post there. 

      You also mention an "app". If you are referring to The Roku Channel, well it's provided for free so of course there's going to be ads there. If it's any other app, you can't blame Roku for what 3rd parties do within their own apps. 

      • Bri's avatar
        Bri
        Channel Surfer

        True.  Roku barely has ads at all.  

        Fire TV is nearly impossible (or at least highly annoying) to navigate. 

        If ROKU would add a gig ethernet connection and the ability to decode image based subs, I would use it exclusively. 

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    Short answer: no. Roku has not added premium features like that. Any Roku device will require video transcoding to show image based captions (PGS, VOBSUB). But Plex is capable of doing that so you should still be able to see your captions on a Roku device using Plex.

    Besides the Shield, there are a number of other streaming players that will display image based captions without needing a transcoding server. Literally any Android based player can do so, either using Plex or another player app such as Kodi. This includes the Onn 4K Media Player, tons of generic Android boxes, and the Fire TV Cube can match the Shield by bitstreaming lossless audio to an external AVR. I use Shield players for my local media, but I did buy a Cube (3rd gen) for testing purposes and it works fine. I just can't stand the Amazon-centric user interface. And I'm a Prime member, so it's not that I'm anti-Amazon.

  • Bri 

    Interesting i didn't know that..... are the prices similar between the two? I don't know anyone with one so I haven't had a chance to ask.

    • Dfresh567's avatar
      Dfresh567
      Roku Guru

      Bri

      I should of just googled it. So the NVIDIA Shield is really 200$. I'm not so sure that a good price point in this current market space. But I would absolutely expect and demand it do whatever feature it was on plex you wanted it to do and a whole lot more. That price is why I've never seen one in person. I've heard the name but that's it. It's probably great and if it wasn't that would be a problem. Is the NVIDIA the most expensive streaming device on the market? I can't think of another that's more expensive.

       

      • atc98092's avatar
        atc98092
        Community Streaming Expert

        The Shield Pro is $200 (occasionally on sale for a bit less) but there's also the Shield TV (sometimes referred to as the Tube) that is $150. The differences are the Tube has no USB port, and the operating system is 32 bit instead of 64 bit. It still has a Gigabit Ethernet connection, and has an SD card slot for expanding the internal memory (which is also a bit less than the Pro). I have both and the Tube had no issues playing my 4K Blu Ray rips with full lossless audio sent to my AVR, so I have no problem recommending the lower cost model for most users. 

        There's one place the Roku beats the Shield, and that's in a couple of codecs supported. The Ultra can decode AC-4 audio to AC-3, and it supports VP-9 Profile 2, which YouTube uses for some HDR content. But YouTube appears to be moving to H.265 for HDR, and the Shield will play that. 


  • Bri wrote:

    Will the Ultra 2024  2024 model handle PGS and other image-based subtitles when playing MKV files via Plex media server app? 

    Past Roku models have not, and forced me to abandon ROKU for Nvida Shield, which handles PGS subs without issue.   


    El modelo Ultra 2024 podrá manejar subtítulos PGS y otros subtítulos basados en imágenes al reproducir archivos MKV a través de la aplicación Plex Media Server. Los modelos anteriores de Roku no ofrecían esta funcionalidad, lo que llevó a muchos usuarios a optar por dispositivos como el Nvidia Shield, que sí los soporta sin problemas. Sin embargo, se espera que el Ultra 2024 haya mejorado su compatibilidad con distintos formatos de subtítulos, así que deberías tener una experiencia más satisfactoria con estos tipos de subtítulos.

  • Amazon reviews indicate that the

    DREADFUL AUDIO PROBLEM THAT HAS EXISTED FOR YEARS WITH PRIOR roku ultra DEVICES

    STILL EXISTS WITH THE 2024 version.

    It seems obvious (to me) that issues either never get relayed to the engineering/design teams or those teams have DontGiveASh1tItis

    Audio goes up on its own

    Audio goes down on its own

    Audio Distorts on its own

    Several times a day.

    Don't give me a scripted response for things to check.  Those items have been checked ad-nausium and documented by many people in the Roku Community.

    Custom links to "Support" only end with automated messages for a detailed response that go without further response... ie:  ignored