Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 8

Where is my Home Screen ?

I cannot access my Home Screen. I cannot play Amazon Prime or HBO max. Roku is useless. I have done every support I can think of and nothing solves the ussue. I paid for a Roku and I cannot access my Home Screen.

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Community Streaming Expert

Re: Where is my Home Screen ?

If you can't access your Home Screen what is showing on your TV screen?  Have you tried unplugging all the cables to your Roku device for several seconds and plugging them back in to get it to restart?

Roku Community Streaming Expert

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