Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Wendysage
Level 7

What is the phone number for support? I have woofer issues. Thanks.

My woofer stopped working & now the LED status light will mot come on. It is still under warranty but when I enter the serial number on the warranty page it says it’s not a valid number. 

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nabsys
Level 8

Re: What is the phone number for support? I have woofer issues. Thanks.

1.power off the TV and unplug the power

2. unplug the woofer

3. wait for 15 min

4.power back up the TV and turn it on 

5. plug back up the power to the woofer  and press the reset for 5 sec (white light will blink quickly)

6. go to add new device in the settings of the TV and follow the steps

 

key is to unplug the power and wait 15 min

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