Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Wendysage
Newbie

What is the phone number for support? I have woofer issues. Thanks.

My woofer stopped working & now the LED status light will mot come on. It is still under warranty but when I enter the serial number on the warranty page it says it’s not a valid number. 

0 Kudos
1 REPLY 1
nabsys
Channel Surfer

Re: What is the phone number for support? I have woofer issues. Thanks.

1.power off the TV and unplug the power

2. unplug the woofer

3. wait for 15 min

4.power back up the TV and turn it on 

5. plug back up the power to the woofer  and press the reset for 5 sec (white light will blink quickly)

6. go to add new device in the settings of the TV and follow the steps

 

key is to unplug the power and wait 15 min

0 Kudos