Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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pmc1
Level 7

Update now window will not go away!

"Update Now" window will not go away.  Tried to update manually but message on  home screen read "No updates available".  "Update Now" window still on screen and will not go away.  Any help out there please?

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4 REPLIES 4
RokuKariza-D
Roku Employee
Roku Employee

Re: Update now window will not go away!

Hello @pmc1

Thanks for reaching out here in the Community!

Could you provide us with a picture of what the issue looks like on your TV screen? Have you tried restarting your device? Please let us know. We'd like to know more about how we can help.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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makaiguy
Community Streaming Expert

Re: Update now window will not go away!

Are you sure this "Update now" notice is not from your TV instead of your Roku?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
pmc1
Level 7

Re: Update now window will not go away!

Thank you for your response.  Yes, it was a notice from my Sony TV....and I didn't know the difference. DUH!

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pmc1
Level 7

Re: Update now window will not go away!

Thank you for your reply, Yes, it was from my Sony TV, not Roku.

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