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Pippy8750
Newbie
‎11-12-2021 06:31 PM

Update 10.5 on my Roku premiere. Now I can't get it off the New Features page

Just received the new 10.5 software update on my Roku Premiere. Now I can't get it off of the "New Features" screen. Nor can I get it to the home screen. Not happy about this at all.

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2 REPLIES 2
renojim
Community Streaming Expert
‎11-12-2021 09:38 PM

Re: Update 10.5 on my Roku premiere. Now I can't get it off the New Features page

Unplug the power for several seconds and plug it back in.  What happens?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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lauw
Newbie
‎11-13-2021 08:34 PM

Re: Update 10.5 on my Roku premiere. Now I can't get it off the New Features page

I have a streaming 4k stick (brand new) and was not able to do anything to get off that screen ... all buttons did not appear to work.    I unplugged it for several minutes and it did get rid of the "New Features page". 

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