Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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sylpeak
Level 7

TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

What is ROKU doing to fix this upgrade that screwed my TV.  I cannot stream anything.  What's the point??  Fix this now! or I'm returning the tvs.  I own 2 of them.

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3 REPLIES 3
renojim
Community Streaming Expert

Re: TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

Try a manual update under Settings->System->System update.  Hopefully you'll be offered an "update" to the old version (10.0).

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GamH
Level 7

Re: TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

This makes no difference. It says latest version. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

@GamH

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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