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sylpeak
Newbie

TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

What is ROKU doing to fix this upgrade that screwed my TV.  I cannot stream anything.  What's the point??  Fix this now! or I'm returning the tvs.  I own 2 of them.

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3 REPLIES 3
renojim
Community Streaming Expert

Re: TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

Try a manual update under Settings->System->System update.  Hopefully you'll be offered an "update" to the old version (10.0).

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GamH
Newbie

Re: TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

This makes no difference. It says latest version. 

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RokuDanny-R
Retired Moderator

Re: TCL TVs useless now due to upgrade. What is ROKU doing about this!!!

@GamH

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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