Features, settings & updates

[efanie]

I have the same problem habd tried all of these steps and still does not work reay to sell my tv

[RokuTakashi]

Hi, @efanie 

Thanks for posting, and welcome to the Roku Community.

We appreciate you for letting us know about this, and we'd like to collect more information for us to see how we can be of assistance. May we know what specific error code you see when this issue occurs? Also, what Roku streaming device you are having issues with? Further, what steps have you taken so far in an attempt to resolve the issue?

With more detailed information, the better we can understand the issue and assist further.

All the best,
Kash