Solved
Screen saver goes back to the main home screen after last update
Since the last Roku update the screen saver no longer works. It is set to start after 10 minutes of inactivity. It does come on, the after about 10 seconds it goes back to the main home screen. It cy...
Hi Community users,
Thank you for reaching out regarding the screensaver issue on your Roku device, where it turns off every 10 to 20 minutes. We'd be happy to assist you in resolving this.
To help us investigate the issue further, could you please provide the following details?
- Which screensaver are you experiencing the issue with?
- Roku device model, serial number, device ID, and software OS/version (You can find this information in Settings > System > About)
- Tracker ID for when this issue occurs: When you notice the issue, press the Home button 5 times, then the Back button 5 times, and share the ID with us.
- Troubleshooting steps you’ve already tried.
- If possible, please send a video clip of the issue occurring.
For better visibility, we'll mark this post as solved once we have all the details.
Providing this information will help us investigate and resolve the issue more efficiently. We look forward to your response!
Best regards,
The Roku Community Team
