Forum Discussion

Putzr50's avatar
Putzr50
Newbie
2 years ago
Solved

Screen reader not turning off

I did the system restart, it didn't help. What else can I try?

  • RokuEuniceL's avatar
    RokuEuniceL
    2 years ago

    Hi Putzr50,

    Greetings from the Roku Community! 

    We'll be glad to assist you with turning off the screen reader on your Roku device. The screen reader can be turned on or off by pressing the Star (*) button on the Roku remote four times quickly. You can also customize your screen reader experience by going to Settings, then Accessibility, Screen Reader, and then turning the screen reader on or off.

    For more details, check out this support article on how to enable the text-to-speech screen reader on your Roku streaming device.

    Kind regards,
    Eunice

     

22 Replies

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi Putzr50,

    Greetings from the Roku Community! 

    We'll be glad to assist you with turning off the screen reader on your Roku device. The screen reader can be turned on or off by pressing the Star (*) button on the Roku remote four times quickly. You can also customize your screen reader experience by going to Settings, then Accessibility, Screen Reader, and then turning the screen reader on or off.

    For more details, check out this support article on how to enable the text-to-speech screen reader on your Roku streaming device.

    Kind regards,
    Eunice

     

    • Jimbob3's avatar
      Jimbob3
      Reel Rookie
      11 months ago

      Your solutions do not work. My screen reader is disabled but is still on. I powered down the Roku and the screen reader is still on though disabled. The normal screen reader controls are not working. 

      • renojim's avatar
        renojim
        Community Streaming Expert
        11 months ago

        Jimbob3, are you trying to say with the Roku device "powered down" (not sure what that means since only Roku TVs can be turned off) you're still hearing a voice?  Some TVs have their own implementation of a "screen reader".

    • GREEBS's avatar
      GREEBS
      Newbie
      2 years ago

      thank you for posting. been working for hours trying to figure out.

    • DrAC's avatar
      DrAC
      Reel Rookie
      6 months ago

      These steps do not work and it’s very frustrating. 

      • Strega2's avatar
        Strega2
        Roku Guru
        6 months ago

        DrACWhich steps for which problem? Many of the people in this thread are getting volume announcements from a TV connected to a Roku. If that is the problem you are having, you need to turn that off in your TV. It is not your Roku that is announcing those.

  • hydeclarke's avatar
    hydeclarke
    Reel Rookie
    6 months ago

    Check the language setting, it can look like it’s set to “english”, but may be set to “english descriptive”.Just reset to english.