Features, settings & updates

[Putzr50]

I did the system restart, it didn't help. What else can I try?

[RokuEuniceL · Accepted solution]

Hi @Putzr50,

Greetings from the Roku Community! 

We'll be glad to assist you with turning off the screen reader on your Roku device. The screen reader can be turned on or off by pressing the Star (*) button on the Roku remote four times quickly. You can also customize your screen reader experience by going to Settings, then Accessibility, Screen Reader, and then turning the screen reader on or off.

For more details, check out this support article on how to enable the text-to-speech screen reader on your Roku streaming device.

Kind regards,
Eunice

[GREEBS]

thank you for posting. been working for hours trying to figure out.

[Jimbob3]

Your solutions do not work. My screen reader is disabled but is still on. I powered down the Roku and the screen reader is still on though disabled. The normal screen reader controls are not working. 

[renojim]

@Jimbob3, are you trying to say with the Roku device "powered down" (not sure what that means since only Roku TVs can be turned off) you're still hearing a voice?  Some TVs have their own implementation of a "screen reader".

[Jimbob3]

No, I disconnected the power cord from my Roku 4k device and plugged it back in. Turns out it was my TV. Don't know how that got turned on because that menu is about 3 levels deep in the settings.

[RokuRiamie-D]

Hi @Jimbob3,

Thanks for posting in the Roku Community!

Thank you for informing us that the screen reader is not from your Roku device, instead, it originates from your Smart TV. In this case, please reach out directly to the manufacturer of your TV for assistance.

Thank you for your understanding and cooperation.

Regards,
Riamie

[renojim]

@Jimbob3, some TVs (LG and Samsung, I think) enable it with a long press of the mute button.  That may be how it got enabled.

[Mags1975]

I followed all the directions, screen reader will not shut off.

Can the Roku be reset?

[Samplemaven]

No matter what I try, I cannot stop the screen reader from calling out volume levels, etc from what appears on the screen.