Hey everyone
So my Roku has stopped going backward ..
PUSHING the arrow pointing left at the top of the remote...
On every remote and app .. I even went and stole my mom's remote and pairing it with my Roku..
Why would this happen.
I have to hit home, go to Roku menu, select my app I was in..
Select app.. and if I need to back up a step .. it will not ... Maybe 1 time.. but mostly that -back arrow button won't work on the Roku from any remote/app/universal remote
Oh and I have rebooted the roku.and factory reset the Roku it self.. still the same outcome
Hi @SKYEBUG
Thanks for reaching out here in the Community.
Have you tried uninstalling the Roku mobile app and then reinstalling it? If not, we suggest giving it a shot then let us know how it goes afterward.
Please also provide us with the following information for further investigation:
With more information, we will be able to assist you further.
All the best,
Kariza