Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku connected to internet but will not load

We have had our Roku for months and it was working great. Suddenly it stopped working and connecting to the internet so we did a reset. Now it connects to the internet but says it needs to be activated. I enter the code into the website and it says it should be working but it will not communicate with the Roku network. 

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Community Streaming Expert

Re: Roku connected to internet but will not load

Have you reset/restarted your modem/router?

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