Forum Discussion
Streambar is stuck in recovery loop like many others on here. more than two dozen attempts to push through the recovery process have yielded nothing but the purple screen of death. My recovery info is as follows:
Version 9.3.0*1058
Serial Number YL008V643630
Device ID 3K61C8643630
Roku 9101R2
Looking forward to seeing how we're going to fix this.
- RokuEmmanuel-D11 months agoCommunity Moderator
Welcome, Smille35.
Thanks for posting here in the Roku Community!
We appreciate you for providing extra details and for bringing this to our attention. We have already forwarded this to the relevant team to include your device in the ongoing investigation of this problem. Rest assured that our team is working hard to resolve this issue and get you back to streaming.
Thank you for your understanding and cooperation.
Sincerely,
Emman