Ongoing 3900x software update problems
Like so many other users currently, I'm experiencing the same problem with the 3900x streaming device unable update the software. The appears to be an on-going problem with many users.
Everything was working just fine with this device until I changed from an older ISP to my existing network. After successfully connecting, This 3900 fails to to be able to update to the new software version.
I have two of the exact same model 3900x device. One works just fine and has updated to version 11.5
Again this seems to be a common problem many users are currently experiencing.
So.... I know that your Roku tech support people are aware of this same issue
I have read every article on your support website regarding this same issue and I have tried every possible fix suggested.nothing has resolved this problem
After reading all the other posts I'm convinced that there is a software problem that was installed from a previous update on these devices during one of the previous updates, thus rendering it impossible to update to the latest version of the software.
I would like your support team to reach out to me so that we can work out a resolution to this problem.