Issue Tracking Board

[gabrieldouglasa]

Roku14.1.4:7708pdete

[Rwjtech]

I’m having the exact same issue with my Companion remote and recently purchased Roku Ultra 4k Stream stick.  Activity turns on and off and only volume buttons work 

[RokuMaryEF · Accepted solution]

Hey everyone,

We've noticed some folks are having trouble with their Harmony remotes after the update.

Here's a solution:

1. Go to: Settings > System > Advanced System Settings
2. Select: Control by mobile apps
3. Change "Network Access" to "Enabled"

This should resolve the issue for most users.

Note: We'll mark this post as solved for visibility and as a reference for other users.

If this doesn't fix it, check the Community for similar issues. If you can't find a solution, create a new post and tell us more!

Thanks for choosing Roku! Happy Streaming! 💜

Thanks,
The Roku Community Team

Was this post helpful? click Kudos 👍

[MrHank]

Inexcusable for Roku to do this.  No doubt there are countless frustrated Roku users out there.  I almost tossed my Roku and switched to Fire Stick.

[WA2FAST]

Can someone please point me to the release notes for incremental updates for Roku devices?

I noticed last night, my Logitech Harmony Elite remote stopped working for the Roku.  This is the only device in that "activity" on the remote that is controlled via network as opposed to IR.  Anyway, when I noticed this, of course I did the typical reboot of everything with the same results.  After poking around and going through settings to allow control from local addresses on the Roku, it started working again as it always has.  At that time, I was curious as to why that would have changed (that's about as deep in the settings as you can get) and noticed that my Roku said that it was last updated just minutes before... so clearly some Roku update was applied and thus, the network control settings were overwritten or required to be changed with this new update, so it would work again.

I've been looking for update/patch release notes with no avail.  Can some one please point me in the right direction so I can look at the change log?  Thank you!

[RodF]

IT WORKED !!!!!! THANK YOU!!!! I have been trying everything. Great to have the Harmony operational again.