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[Noellasthilaire]

I need to rtn my Roku TV but the dept store wants the box that it came into. I had already destroyed the box. The store won't take back unless I have the box it came in. What do I do now?

Noella 

[RokuJohnB · Accepted solution]

Hi @Noellasthilaire,

Greetings from the Roku Community!

If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.

For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.

• Element - Element Roku TV support
• Hisense - Hisense Roku TV support
• Insignia - Insignia Roku TV support
• JVC - JVC Roku TV support
• LG - LG Roku TV support
• onn. - onn Roku TV support
• Philips - Philips Roku TV support
• RCA - RCA Roku TV support
• Sharp - Sharp Roku TV support
• TCL - TCL Roku TV support
• Westinghouse - Westinghouse Roku TV support

Hope you'll find this info useful. Let us know in case you still have any questions.

Kind regards,
The Roku Community Team