Hi, @AshTrey.
Welcome aboard to the Roku Community!
We understand that you're experiencing unintended behavior using the Photo Stream screensaver. Rest assured that we're here to look closely at your concern.
To help us look into this issue more closely, we would appreciate it if you could provide us with additional details to improve our understanding:
- When exactly did this issue first occur?
- Have you received any recent updates that might trigger the issue? If so, please provide the software version of your Roku by navigating to Settings > System > About.
- What troubleshooting steps you have tried so far to resolve the problem?
- What Roku device is affected?
- A photo of the error message you encounter will also provide more insight into your concern.
By providing these details, we can conduct a thorough review of the problem.
You can check out this support article: How to use Photo Streams on your Roku® streaming device.
Let us know and provide more information; we can help you from there.
All the best,
Emman
Emmanuel-D.
Roku Community Moderator
