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Photo Stream is not working

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I can’t load my photo stream, it’s my most favorite app, and I have so many memories I would love to play for all my visitors before my wedding tomorrow. Please help Roku 

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RokuJechealR
Community Moderator
Community Moderator

Re: Photo Stream is not working

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Hi @happyhusband,

Welcome to the Roku Community!

Thanks for letting us know about the issue you are experiencing with the Roku Photo Streams channel.

We believe this issue has been resolved, and we recommend restarting your Roku device from the Settings menu to resolve the issue.

To restart your Roku device, please navigate to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

In addition, we recommend checking for a channel update by going to the channel on the Home screen, pressing the *, and checking for a channel update.

Feel free to let us know if this solves the issue for you.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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2 REPLIES 2
RokuJechealR
Community Moderator
Community Moderator

Re: Photo Stream is not working

Jump to solution

Hi @happyhusband,

Welcome to the Roku Community!

Thanks for letting us know about the issue you are experiencing with the Roku Photo Streams channel.

We believe this issue has been resolved, and we recommend restarting your Roku device from the Settings menu to resolve the issue.

To restart your Roku device, please navigate to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

In addition, we recommend checking for a channel update by going to the channel on the Home screen, pressing the *, and checking for a channel update.

Feel free to let us know if this solves the issue for you.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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Re: Photo Stream is not working

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I am having the same issue with Photo Streams.

I have followed the suggested steps to fix the issue and Photo Streams is still not working.

HELP!

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