Help

Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
patti7777
Newbie
‎05-30-2023 08:49 AM

Parental Controls allowing NR content even when set at TV14

I have parental controls set at TV 14.  But it is still allowing Unrated and Not Rated Content to play?

0 Kudos
Reply
1 REPLY 1
RokuArjiemar
Community Moderator
Community Moderator
‎05-31-2023 09:51 AM

Re: Parental Controls allowing NR content even when set at TV14

Hello! @patti7777,

Your Roku® streaming device does not offer a global parental control setting to restrict access to content across all streaming channels, but you can configure access limits based on ratings in certain situations such as those described below:

  • Set up ratings-based playback restrictions within The Roku Channel
  • Set up built-in parental control features on other popular streaming channels that offer these features
  • Configure your Roku TV™ to restrict viewing of programs on "over-the-air" broadcast television

As you mentioned that you have parental controls set at TV 14, please make sure that you also block all unrated programs. Set the option to block or unblock unrated programs.

For further details, please check out this article: How to block content using parental controls.

Please feel free to let us know if you need any additional assistance!

Best regards,

Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos
Reply
Labels