Forum Discussion

Florida-Rentals's avatar
Florida-Rentals
Binge Watcher
9 months ago

[OS 14] Guest Mode is broken, bad firmware update

I had to wait a day to recreate the issue because it occurs mainly after the previous guest's automatic sign-out. I did it on my personal ROKU Ultra. Yesterday, I set it to Guest Mode and logged in...
Florida-Rentals's avatar
Florida-Rentals
Binge Watcher
10 months ago

This is how we got tipped off as well. Guests setting up profiles on our accounts! Fortunately they didn't buy stuff. I hope Roku fixes this security breach fast!

Florida-Rentals's avatar
Florida-Rentals
Binge Watcher
10 months ago

Is anybody from ROKU listening?  This is a severe breach!

I just went through six properties, and in four of them, I was able to press the home button on the remote while in the "set checkout date" screen to put them into this weird mode where the device went to the home screen showing the apps from our account, and they were logged in!