Forum Discussion
Thank you for replying, Riamie!
A couple of months ago, we noticed guests adding profiles to our personal streaming accounts on paramount+ and Hulu and confirmed that there was a problem a week ago when visiting one of the properties.
The properties have a mix of TCL and Philips ROKU TVs and ROKU ULTRA boxes.
We made sure the software was up to date, and it was. We rebooted the units and switched out and back into guest mode. We set the check-out date to the next day a couple of days in a row to test with the same results. We also performed a factory reset and re-registered the six devices in the one property to a new ROKU account. The problem persists.
Since we are not physically at the properties, we will try to recreate this issue on one of our personal devices and report back. Hopefully, others can do the same.