Forum Discussion

Florida-Rentals's avatar
Florida-Rentals
Binge Watcher
10 months ago

[OS 14] Guest Mode is broken, bad firmware update

I had to wait a day to recreate the issue because it occurs mainly after the previous guest's automatic sign-out. I did it on my personal ROKU Ultra. Yesterday, I set it to Guest Mode and logged in...
Florida-Rentals's avatar
Florida-Rentals
Binge Watcher
10 months ago

We moved to ROKU for all of our properties only because of the availability of Guest Mode! One of the issues our guests are having is that when the box is in "weird mode," they can't sign out of guests mode and delete the logins they added, which is resulting in complaints and service callouts. ROKU!? ARE YOU LISTENING?