Help

Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rguin
Newbie
‎03-29-2022 12:02 AM

My roku app is saying my tv doesn’t exist. can anyone help?

my mobile app isn’t able to connect to the tv anymore. i’ve tried changing the networks on the tv and the phone and it doesn’t work. even restarting the router and following everything the article says about it and it still doesn’t work.

i tried manually and it says that the ip address isn’t correct no matter what i do. can anyone help?

0 Kudos
Reply
1 REPLY 1
DBDukes
Community Streaming Expert
‎03-29-2022 03:19 AM

Re: My roku app is saying my tv doesn’t exist. can anyone help?

@Rguin 

How about some details?

Roku model number and Roku Software version/build? Settings > System > About

Mobile device? Mobile device OS? Mobile app version/build?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Reply
Labels