Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 8

I really wanted Roku to be my TV solution...

But I honestly can't recommend it. I have had my StreamBar Pro for less than a month - worked perfectly fine until yesterday. I get their "update" and now it has been rendered useless. The bar won't recognize the HDMI port - I did everything everyone suggested - unplugged, replugged, got new a cable, etc. etc. etc. Nothing works. There is no where to get any technical help (except here I guess). I know it's the update and not the HDMI port because I plugged in my Firestick (it works) and an ancient Roku I had from way back in the day and it worked (can't watch anything because it's not longer supported but it worked). I feel like I was scammed. How can an update hose a brand new product like this and there be no where to turn for ACTUAL customer service?

0 Kudos