Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Hannabanana
Level 7

How do I disable the PIN number?

I'm trying to add a channel won't let me do to pin I've canceled my pin on my account hundreds of times say it will be off there next time I want to add a channel but it is not still asking for pin about to cancel account and get new one

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RokuKariza-D
Roku Employee
Roku Employee

Re: How do I disable the PIN number?

Hi @Hannabanana

Thanks for reaching out.

We would recommend checking first the email address linked to your Roku device. To do this, navigate to Settings > System > About. Once you've confirmed the account, log into our website using that then proceed with the changes of your PIN settings. 

I hope this helps!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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