Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Have to reset continuously

I had a Roku 4K+ that was working fine. About 2 weeks ago I had to start to press the restart button every time that I wanted to access Roku. I thought the unit was defective so I bought a new Roku ultra. After I got the new unit up and running I am still having the same issue. I am  assuming that it has something to do with the update. How do I correct the problem?

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Community Streaming Expert

Re: Have to reset continuously

Look for a new setting for "power saving" under Settings->System->Power and disable it.  Even with it enabled all you should have to do is press the Home button on the remote to wake it.  If your remote has a Power button that won't do it.

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