Hey @Gina1994
Thanks for bringing this to our attention.
Regarding going through the activation process every time you turn off your Roku, we recommend performing a factory reset to the device to see if that'll help. Follow the steps below from your Roku device to perform a factory reset.
- Press the Home button on your Roku remote.
- Scroll up or down and select Settings.
- Select System.
- Select Advanced system settings.
- Select Factory reset.
- If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
- Follow the on-screen instructions.
For more information, check out this Support article: How do I factory reset my Roku® streaming device?
Let us know how it goes!
All the best,
Kariza
Kariza D.
Roku Forum Moderator