When I say “hey google, turn up the volume on my bedroom Roku” or “hey google, unmute the bedroom Roku” my Google nest mini speaker responds with “sorry, volume is not yet supported” or “sorry, unmute is not yet supported” even though it was working yesterday. I’ve tried contacting Google to no avail. I’ve unplugged both devices, unlinked Google and Roku, and restarted my WiFi.
Hi zwam96,
Welcome to the Roku Community!
Thanks for letting us know the behavior you've experienced with your Google mini speaker on Roku.
If you are already in touch with the Google Support team, we recommend continuing to work with them, as they can best assist you moving forward.
Thank you,
Chel
I've had the same thing happen as zwam96 since the update last month with Google Nest saying the same thing. This always worked for the last year plus. How do we fix the Roku settings for muting/sound with the Nest? It stills works for powering on/off the Roku TV but not sound settings. Seems like this is a Roku issue since it happened with their update. Any advice?
Hi, dfreshvol.
Thanks for reaching out here in the Roku Community!
We understand you want assistance with the issue you're encountering with your Roku and Google devices.
Since this could be a Google-related issue, we recommend continuing to reach out to their support team. They are equipped with the best troubleshooting steps and workarounds for your concerns.
You may visit their support team here: Google customer support.
We are hoping that everything will be sorted out soon for you.
Best,
Emman
