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Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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BartZLederman
Level 10

Follow and My Feed no longer searching Sling?

I've just added some "follow" selections, and some notifications for when a video shows up to be added to "My Feed".

I've noticed that Sling is no longer included in searches.

I think this is a serious problem.  Is there some reason why Roku doesn't search Sling anymore?

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4 REPLIES 4
makaiguy
Community Streaming Expert

Re: Follow and My Feed no longer searching Sling?

AS far as I know, Roku can only provide search results for channels that furnish their information to Roku. Perhaps Sling has stopped doing that, purposefully or inadvertently.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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BartZLederman
Level 10

Re: Follow and My Feed no longer searching Sling?

I've had a chat session with Sling support. Unlike Roku, you can actually talk directly to a support person at Sling.

 

They say they have not made any changes, the fault must be with Roku.  Unfortunately, there is no way to get any real support directly from Roku.

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BartZLederman
Level 10

Re: Follow and My Feed no longer searching Sling?

Any suggestions on how to get someone (anyone) in Roku to take notice of this and possibly answer?

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BartZLederman
Level 10

Re: Follow and My Feed no longer searching Sling?

Alternatively, can anyone prove I'm wrong and that I'm just imagining that Sling was included in their program searches?  I'm certain "Search" used to find programs on Sling.

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